Refund policy
PUBLIC REBELLION
REFUND POLICY
At Public Rebellion, we take pride in providing quality products and appreciate every customer who supports our brand. Please review our refund policy carefully before making a purchase.
ALL SALES ARE FINAL
Due to the nature of our products and limited inventory releases, all sales are final. Public Rebellion does not offer refunds, returns, exchanges, or cancellations once an order has been placed.
By completing a purchase through our website, the customer acknowledges and agrees to this policy.
ORDER CANCELLATIONS
Orders cannot be canceled, modified, or changed after they have been submitted. Please carefully review your order, shipping address, sizing selections, and payment information before completing your purchase.
INCORRECT ITEMS OR DEFECTIVE PRODUCTS
If you receive an incorrect item or believe your product arrived with a manufacturing defect, please contact our Customer Support Team within 48 hours of delivery.
To assist with your claim, please include:
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Your order number
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A detailed description of the issue
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Clear photographs of the item and packaging
Claims submitted after 48 hours of delivery may not be eligible for review.
Please note that normal wear, improper washing, misuse, accidental damage, or sizing concerns do not qualify as product defects.
SIZING RESPONSIBILITY
Customers are responsible for reviewing all sizing information before placing an order.
Public Rebellion is not responsible for incorrect sizing selections made during checkout. We encourage customers to carefully review sizing charts and product descriptions prior to purchase.
LOST, STOLEN, OR DELIVERED PACKAGES
Public Rebellion is not responsible for lost, stolen, delayed, or misdelivered packages once they have been transferred to the shipping carrier.
If your package has been marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
CHARGEBACKS
Customers agree to contact Public Rebellion regarding any order concerns before initiating a chargeback or dispute with their financial institution.
Fraudulent chargebacks may result in restrictions on future purchases and may be challenged with supporting documentation, including order confirmations, tracking information, and customer communications.
CUSTOMER SUPPORT
For questions regarding your order, please contact:
Public Rebellion Customer Support
Email: publicrebels23@gmail.com
Our team strives to respond to all inquiries within 1–2 business days.
POLICY CHANGES
Public Rebellion reserves the right to update, modify, or change this Refund Policy at any time without prior notice. Any updates will be posted on this page and become effective immediately upon publication.
Thank you for supporting Public Rebellion.
